Privacy Policy
Effective Date: July 31, 2025
Company Name: WholeQ Health, Inc.
Location: Wilmington, Delaware
Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our mobile application, or engage with our services. By accessing our website, downloading our app, or using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Personal Identifiers: Name, email address, phone number, billing address.
- Payment Information: Credit card details (processed securely through third-party payment providers).
- Usage Data: Information about how you interact with our website, mobile app, and services, including IP address, browser type, device information, and app usage patterns.
- Location Data: General location information (with your consent) to provide location-relevant content and services.
- Communications: Emails, messages, in-app communications, and feedback you provide.
- Profile Information: Health goals, preferences, and progress data you choose to share through our app or services.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our coaching, consulting, digital courses, and mobile app services.
- To personalize your experience and provide customized content and recommendations.
- To process payments and manage transactions.
- To send push notifications, updates, promotions, and service-related communications.
- To provide customer support and respond to your inquiries.
- To analyze app usage and improve our services and user experience.
- To analyze app usage To comply with legal obligations and protect our business.improve our services and user experience.
Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Third-party vendors assisting with payment processing, email marketing, push notifications, app analytics, cloud storage, and website/app functionality.
- App Store Providers: Apple App Store and Google Play Store as required for app distribution and functionality.
- Analytics Partners: Third-party analytics services to help us understand app usage and improve our services.
- Legal Authorities: If required by law or to protect our rights.
Your Rights Under Delaware Law
If you are a Delaware resident, you have certain rights regarding your personal information:
- Right to Request Information: You may request details about the personal data we collect and how it is used.
- Right to Correction: You may request correction of inaccurate personal information.
- Right to Data Portability: You may request a copy of your personal data in a portable format.
- Right to Non-Discrimination: We will not deny services based on privacy requests.
To exercise these rights, please contact us using the information provided in Section 10.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies on our website and app to enhance user experience and analyze traffic. Our app may also use:
- Analytics Tools: To understand app usage patterns and improve functionality.
- Crash Reporting: identify and fix technical issues.
- Performance Monitoring: To ensure optimal app performance.
You can manage cookie preferences through your browser settings. For mobile apps, you can adjust tracking preferences through your device settings.
Third-Party Links
Our website and app may contain links to third-party sites or integrate with third-party services. We are not responsible for their privacy practices and encourage you to review their policies.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page and within our mobile app with an updated effective date. For significant changes, we may notify you via email or app notification. We encourage you to review this policy regularly.
Mobile App Permissions
Our mobile app may request the following permissions:
- Notifications: To send you updates, reminders, and relevant content.
- Camera/Photo Library: To allow you to upload profile photos or progress images (with your consent).
- Location Services: To provide location-relevant content and features (with your consent).
- Storage: To save app data and improve performance.
You can manage these permissions through your device settings at any time.
Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us at:
For Delaware residents exercising privacy rights, please include “Delaware Privacy Request” in your subject line.